The event hospitality team offer a number of exciting opportunities for customers to experience the ultimate day out at our headline events from the comfort of our world-class hospitality enclosures. 

We are looking for a Hospitality Operations Manager who will be responsible for delivering extraordinary experiences for our hospitality guests. You'll lead the team of planners, owning the customer journey from post-sales all the way through until after the event. You'll work closely with a number of internal stakeholders to ensure that customer requirements are exceeded.       

What you'll have:

• Previous experience of working in an event planning/hospitality operations role within a large-scale event environment;
• You'll use your knowledge and skills to support the wider team;
• Strong commercial acumen with the ability to undertake financial reconciliation and the effective management of invoices and payment;
• Advanced Microsoft Office skills, especially Excel. 

What you’ll get:

• A comprehensive wellbeing programme including meditation, yoga sessions, exercise and cookery classes
• Free tickets to our events
• Free gym/health club membership
• An exceptional calendar of social events to be enjoyed throughout the year
• Employee Assistance Programme, Life Insurance, Health Cash Plan and much more.

• Please view the Hospitality Operations Manager JD September 2023 document