Outbound Sales Agent

Do you have experience of working within a call centre environment? Do you pride yourself on your Customer Service skills? Do you enjoy targets, sales and have a determined attitude? If so then this may be the role for you!

We are working alongside a large, respected Insurance Company based in Southampton. They currently have 13,000 customers and are rapidly expanding! With 50 staff members at present they are expected to reach 150 by October.

What will you be doing?

You will be part of the outbound sales team and be a crucial part in the businesses journey. You will be responsible for calling fresh leads (please note this will not be cold calling!) and establishing customer's needs. You will give a high level of customer service to help them decide which product is best for them before passing it onto the inbound team for them to carry out a quote.

Your Key Responsibilities will include -

• Achieving your personal transfer and quotes targets on a monthly basis.
• Working together in a team to make sure your department hits the team based targets.
• Attending daily meetings with your team to discuss progress and targets for the day.
• Understanding all procedures in place surrounding Data protection and FCA regulations.
• Ensuring you abide by all processes within the staff handbook.

The ideal candidate –

The ideal candidate will have a strong understanding of customer service. You do not have to have an insurance background but have the desire to learn a new trade and develop quickly into your career. This role could potentially lead to other positions within the Motor, Business and Fleet sales teams. You will need to be confident with Microsoft packages and have a positive attitude to learning new skills.

What will you get out of it?

The salary for this role is £16,000 with an OTE of £26,000 and you will receive a monthly bonus if your targets are met. You will receive 22 days holiday + bank holidays. The company provide a pension scheme and once you have passed your probation there are opportunities for you to achieve professional qualifications.

The hours of this role are Mon – Friday 8.50am – 5.30pm with a 1 in 4 Saturday shift 9am – 1pm.

This is an excellent opportunity to work within a growing business, expanding your knowledge and learning new skills. So what are you waiting for Click Apply Now!