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Customer Support Manager - Immediate start - Temp to Perm - £17'500-North Bristol My client is looking for an enthusiastic customer support manager to join their expanding team. The main responsibility of the post holder is to ensure that the contract/operations team operate effectively at all times. You will be monitoring KPI's and identifying costs and savings. You will be helping the team deliver high standards of customer service. •Ensuring that measures are put in place to ensure an efficient and cost effective service to meet the contract requirements. •To support the account managers in their roles and provide cover for the account managers if necessary. •Encouraging staff to partake in personal development plans. •Undertake quality controls The ideal candidate would have experience within the commercial refrigeration sector, an understanding of providing excellent customer care.
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